Judith Blanco Beauty Policies
DEPOSIT POLICY:
When booking, we require a 30% deposit on all services. We will also require that you keep a card on file at the time of booking your appointment over the phone, or online through Vagaro. Appointments will not be booked without a deposit. Paying your deposit secures your future appointment and ensures that you will show up on the day of your appointment. Your deposit will go towards your total balance and is NON-REFUNDABLE. Only transferrable ONCE.
Refunds:
All our services are NON-Refundable (This includes our Lash services, Brow services, and Microblading services)
SATISFACTION GUARANTEE:
We want you to l-o-v-e your lashes when you leave our Beauty Lounge! If, for whatever reason, you don't - please let us know within 48-72 hours, and we'll be happy to provide a corrective lashing appointment. We offer a complimentary appointment for clients having issues with their lash extensions within the mentioned time frame, call us at 240-260-3845 and let our Front Desk assist you.
RESERVING APPOINTMENTS:
We require a credit card to hold all appointments. Your card will be charged a 30% deposit at the time of booking, this 30% deposit will go towards your appointment. You may use a different card or cash to pay at checkout.
CANCELLATIONS AND NO-SHOWS:
Your appointments are very important to our JBB team of professionals. We hold your appointment time just for you and ask that if you must cancel or reschedule any appointment, you please provide us with 24 hours’ notice. This way, our stylists will be able to adjust their schedules accordingly, and we may be able to accommodate clients on our waitlist. For no-shows or late cancellations/changes, we will charge 100% of the service to your credit card on file to cover the time and opportunity cost for our JBB stylist. Clients who cancel within 24 hours or are a no-show three times will be required to pay in full for their appointment at the time of booking. We appreciate your understanding!
CHANGES TO APPOINTMENT TIME:
To change your appointment time, you may either reschedule online (link provided in your confirmation email!), call us at 240-260-3845, or email us at lashes@judithblanco.net and we can adjust it for you. Please note that because Judith Blanco Beauty is by appointment only, we may not be able to accommodate all change requests. Changes within 24 hours of appointment time will incur a late-change fee of 50% of the service price.
LATE ARRIVALS:
If you're running late, please let us know ASAP by calling 240-260-3845. Late arrivals for fill appointments may be serviced for the remainder of their allotted service time, as time and other bookings permit. Clients will be expected to pay the full-service fee of the appointment originally scheduled. Our late policy for Lash Appointments is a maximum of 15 minutes and a maximum of 10 minutes for Brow Appointments.
Unfortunately, we cannot guarantee a full set for clients who arrive more than 15 minutes late for their Lash Appointment. For Brow Services, if you arrive more than 10 minutes late, we will have to reschedule you for another day due to insufficient time to complete these services. Clients who arrive more than 30 minutes late for a full set or long fill may have their appointment canceled. Clients who arrive 30+ minutes late three times will be required to pay in full for their appointment at the time of booking.
AGE:
Clients under the age of 18 need to have their parent or legal guardian sign the consent form in advance of their appointment (can be right before the appointment begins). Unfortunately, we cannot provide services for clients under age 16 unless parental consent is given first.